Intake & exceptions
Capture mail-in applications, review assistive OCR and move complete records to licensing operations.
Scanned in period
37,751
48.1%Monthly · Jan 1, 2026 – Aug 10, 2026
Auto-completed
23,746
28.2%Monthly · Jan 1, 2026 – Aug 10, 2026
Needs staff input
4,876
8.4%Monthly · Jan 1, 2026 – Aug 10, 2026 · queue records
Sent to print division
22,226
48.1%Monthly · Jan 1, 2026 – Aug 10, 2026
Mail-in capture
Create a mobile handoff session
Capture session QR
Staff scan this code to photograph paper applications. The in-product capture view simulates the mobile handoff.
Application queue
Incomplete records remain here until staff completes review
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